Hi All

Recently we had the whole bathroom redone. We've bought tiles from B&Q in reasonable price.

The builder fitted new bath, sink and toilet. During the work he realised that the flor wasn't levelled properly and he had to put new boards to make it even. Apparently it was difficult and he said he would need to charge us extra. But that's not the biggest problem.

瓷砖。首先在边缘,to trim it, the edges are chipped. Most of tiles around doors, windows and wherever he had to trim them to the right shape (not only the "L" shape, but just the simple straight cut).

Secondly, couple of corners has been chipped and yet for some reason these tiles still have ended up on the wall (rather than a bin).

Third problem is that we've noticed 4 tiles are actually broken.

We've explained we are not happy with the work. The builder wasn't happy with us and said it's the tiles. Overall we agreed that even if that was the case he should have told us during the job so we could decide if we want chipped tiles on the wall or a different solution. So he said he'll come to fix it. My questions to you are:

- is it possible to replace some of tiles without damaging these which seat around them?
- shall I worry about new bath?And floor? Surely when you take tiles off the wall they may damage bath's surface and the builder will have to stand in the actual bath to replace some.
- is there any other solution for chipped edges (some sort of paint maybe?) so we could do it without replacing tiles? Some chips are like 4mm. Most 1-2mm.
- would anyone take the job to correct his mistakes? I'm concerned that he may not be able to do it proparly and I would prefer someone new to fix it. If yes, what cost am I looking at?

I will highly appreciate your answers.
Regards
Jo