We had some terrible repair work done recently to our roof and are having to hire another roofer to now replace the valleys which were done very badly the first time.
We want to make sure that we do everything properly this time. We have found a roofer who has quoted and comes with lots of references from local people. What should we reasonably expect him to provide before works start?
He says that it's not standard practise to provide a guarantee on repair work, although he's happy to sign something if we draft it to confirm that he will rectify any potential problems with his work in the unlikely event that they should arise.
He says that he doesn't have a standard contract that he would normally provide - is this right?
He isn't requesting any payment upfront, only on completion and as I say he comes very highly recommended.
Any tips or advice to help us avoid getting burnt twice?!
Thank you in advance!