非翻新回复 :

After a few telephone conversations with Mr Goddard , and him explaining his problem , I suggested it could be a condensation problem , I told him that we could install 2 passive vents if he wished , he asked for the cost and we advised him they were 250 each supplied and fitted , I arranged a site visit to do a survey , and agreed to return to install the 2 vents , Mr Goddard had over 2 weeks to source other quotes , which he failed to do , only after we had installed the vents did he then again put the job on my builder again to get quotes , unfortunately Mr Goddard has contacted us to say that the vents have not solved the problem, this was 24 hours ago , without giving us a chance to respond , he again leaves negative feedback , I have emailed him to apologise about the vents not solving the problem ( a rare occurance) and assured him that we will endeavour to solve his condensation problem , after all our moto is , No problems, Just solutions